Q&A
All Instruments
Sample Analysis Incomplete,Error-5004/3511, Sample can't circulate
2019-04-17
1.Sample Amount not adequate,Sample viscosity too high. Correct sample concentration according to sample dilution;
2.Dilute with a negative sample or saline
RF810
Test results across samples are disproportionally positive (False positives)
2024-06-24
We are currently researching a high concentration HAMA blocker.
All Instruments
Inter-Room quality assessment results are abnormal
2019-04-17
1.Due to the existence of discrepancies in different batches that lead to result discrepancies, the results may be different
2.The number of participating laboratories is insufficient, and they are not grouped separately.
3. It is recommended that the clinical labs use the references provided by the company as a guide. Double check the instrument model, reagents and methodological codes
RF810
Clinical Significance not sensitive enough(Multiple 0.02 results)
2024-06-24
1. Kit and the Machine are different. Especially noticable in low concentrations
2. The software version of the instrument has not been updated to 6.0.7.2, and the result of<0.02 has not been reported;
3. Results should not affect subsequent decisions.
RF810
Test results for the same sample are different (in value or +/-)
2024-06-24
1.Effect of peripheral condensation. NC membrane must be (Incubator has been updated)
2.Insufficiant amount of sample loaded
3.False positive caused by contamination of incubator channel. Especially obvious is false positives.
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